8/10 Good
Leslie Ann
Travelled with family
16 Feb 2024
Liked: Cleanliness, property conditions & facilities
This is my 2nd stay at Finest and I have stayed at the adults-only sister property, Excellence, twice as well. This trip was a mommy/daughter trip to celebrate my daughter's high school graduation. The positives: the grounds are beautiful, there are a variety of dining options, the evening entertainment was good and the spa is nice. The negatives: (based upon my past experiences) I don't feel the staff is as friendly and engaging, some were even aloof including when we checked in. The rooms are a little dated. The food is hit or miss depending upon the restaurant. There isn't much activity at the adult pool. I had to flag down servers at the adult pool and on the beach to request drinks. We were in building 2 and it seemed to be the furthest away from everything. I was considering going to the Excellence to celebrate my birthday in October, but I was disappointed by the service at the Finest I may try a different resort.
Leslie Ann
Stayed 3 nights in Feb 2024