Save

Paradisus Playa del Carmen – Riviera Maya - All Inclusive

5.0 star property
Luxury property on the beach, with 5 outdoor swimming pools

Choose dates to view prices

Photo gallery for Paradisus Playa del Carmen – Riviera Maya - All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
Restaurant
Restaurant
Restaurant
Lobby
Reviews
8.6

Excellent

Popular amenities

  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Pool
  • All-inclusive
  • Restaurant
  • BarBarBar

Enjoy the area

Map
5ª Avenida, Playa del Carmen, Playa del Carmen, QROO, 77719
  • Popular LocationQuinta Avenida6 min drive
  • Popular LocationQuinta Alegría Shopping Mall6 min drive
  • Popular LocationPlaya del Carmen Main Beach9 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)43 min drive

Room options

View all photos for Junior Suite Nikté Swim Up

Junior Suite Nikté Swim Up

Junior Suite Nikté Swim Up

Highlights

Balcony
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
Designer toiletries
  • 58 sq m
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for Suite Nikté Swim Up

View from room

Suite Nikté Swim Up

Highlights

Balcony
Separate dining area
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Master Suite Garden View

Premium bedding, down duvets, minibar, in-room safe

Master Suite Garden View

Highlights

Balcony
Separate dining area
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
  • 106 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Master Suite Nikté Swim Up

Premium bedding, down duvets, minibar, in-room safe

Master Suite Nikté Swim Up

Highlights

Balcony
Separate dining area
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
  • 106 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Garden View

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Garden View

Highlights

Balcony
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
Designer toiletries
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

View all photos for Suite Nikté Garden View

Premium bedding, down duvets, minibar, in-room safe

Suite Nikté Garden View

Highlights

Balcony
Separate dining area
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Roulette Room Playa del Carmen or La Perla

Premium bedding, down duvets, minibar, in-room safe

Roulette Room Playa del Carmen or La Perla

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Down duvet
Designer toiletries
Rainfall showerhead
  • 58 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite Nikté Garden View

Junior Suite Nikté Garden View

Junior Suite Nikté Garden View

Highlights

Balcony
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
Designer toiletries
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Two Bedroom Master Suite

View from room

Two Bedroom Master Suite

Highlights

Balcony
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
2 bedrooms
Down duvet
Hairdryer
  • 184 sq m
  • Sleeps 10
  • 2 Queen Beds

View all photos for Master Suite Nikté Garden View

Master Suite Nikté Garden View | View from room

Master Suite Nikté Garden View

Highlights

Balcony
Separate dining area
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
  • 106 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Garden View

View from room

Suite, Garden View

Highlights

Balcony
Separate dining area
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Down duvet
  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Aerial view
The Royal Haciendas All Inclusive
Pool
Hot tub
Breakfast included
All-inclusive
4.4 out of 5, Excellent, (1329)
The price is AU$519
for 1 night
includes taxes & fees
31 May - 1 June
The Royal Haciendas All Inclusive

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Paradisus Playa del Carmen – Riviera Maya - All Inclusive. You'll be 3 km (1.9 mi) from Quinta Avenida and 3.5 km (2.2 mi) from Quinta Alegría Shopping Mall. Highlights at this beachfront property include 13 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering at Yhi Spa can include body wraps and mani/pedis. Kanna Beach Club is the property's own bar. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site free water park and free kids' club. Plus you'll find free Wi-Fi in public areas, a gym and a hot tub. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 5-property class Luis Donaldo Colosio property include Río Secreto and Xplor Theme Park.

What's nearby

  • Punta Esmeralda Beach - 12 min walk
  • Mamitas Beach - 5 min drive
  • Quinta Avenida - 6 min drive
  • Quinta Alegría Shopping Mall - 6 min drive
  • Playa del Carmen Main Beach - 9 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive

Restaurants

  • Sunset Grill - 4 min walk
  • Naos - 1 min drive
  • Illy Cafe - 3 min walk
  • Hadar - 1 min drive
  • La Jungla de la Riviera - 4 min drive

About this property

Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Luxury property on the beach, with 5 outdoor swimming pools
Some rates at Paradisus Playa del Carmen – Riviera Maya - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Paradisus Playa del Carmen – Riviera Maya - All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 13 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 16 bars/lounges, a beach bar and a swim-up bar. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this property measures 25005 square feet (2323 square metres) and includes a conference centre. A children's pool, a health club, and a hot tub are also featured at the luxury Paradisus Playa del Carmen – Riviera Maya - All Inclusive. Self parking is free.

This 5-star Playa del Carmen property is smoke free.

  • 488 guestrooms or units
  • 3 levels
  • 8 buildings
  • 13 dining venues
  • 16 bars or lounges
  • Conference rooms
  • 25005 sq ft of conference space
  • 2323 sq. m of conference space
  • Built in 2011
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Swim-up bar
Paradisus Playa del Carmen – Riviera Maya - All Inclusive offers 488 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and minibars. Rooms open to furnished balconies or patios. Beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Yhi Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 13 restaurants
  • 16 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Capella
  • Kanna Beach Club
  • Sal Steak Cave
  • The Lunch Box
  • Tori

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (25,005 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Dock
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • Lift

More

  • 3 floors
  • 8 buildings
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels

Entertainment

  • 50-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Limited room service
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 33 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard and American Express. Cash is not accepted. Contactless check-in and contactless check-out are available.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Frequently asked questions

What is the cancellation policy at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Paradisus Playa del Carmen – Riviera Maya - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

As of 17 May 2024, prices found for a 1-night stay for 2 adults at Paradisus Playa del Carmen – Riviera Maya - All Inclusive on 23 May 2024 start from AU$654.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Yep, Paradisus Playa del Carmen – Riviera Maya - All Inclusive has a free self car park.

Are there any beaches close to Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Yep, Paradisus Playa del Carmen – Riviera Maya - All Inclusive is a short 12-minute walk from Punta Esmeralda Beach. Fun beach activities include windsurfing and swimming.

Is there a spa on site at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Yep, Yhi Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Paradisus Playa del Carmen – Riviera Maya - All Inclusive have a pool?

Paradisus Playa del Carmen – Riviera Maya - All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Paradisus Playa del Carmen – Riviera Maya - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Paradisus Playa del Carmen – Riviera Maya - All Inclusive features 5 outdoor pools, a full-service spa and a health club.

What makes Paradisus Playa del Carmen – Riviera Maya - All Inclusive a romantic place to stay?

1 hot tub, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Paradisus Playa del Carmen – Riviera Maya - All Inclusive.

Is Paradisus Playa del Carmen – Riviera Maya - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Paradisus Playa del Carmen – Riviera Maya - All Inclusive is a hit with families.

Is there a free airport shuttle available at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

No, Paradisus Playa del Carmen – Riviera Maya - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Yep, they've got a beach bar and 13 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

No, only service animals are allowed.

Paradisus Playa del Carmen – Riviera Maya - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 588 out of 1005 reviews" "
Rating 8 - Good. 224 out of 1005 reviews" "
Rating 6 - Okay. 97 out of 1005 reviews" "
Rating 4 - Poor. 46 out of 1005 reviews" "
Rating 2 - Terrible. 50 out of 1005 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid place
Stayed 3 nights in Feb 2024

10/10 Excellent

Susan Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Henry

Stayed 4 nights in Jan 2024

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enrique and the entire Celsius staff were AMAZING! We were there everyday for the fish tacos!!!
Stayed 5 nights in Feb 2024

10/10 Excellent

Garry

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and is maintained. Food was great and nespresso coffee huts were fantastic. If I had to complain about something at the hotel it’s the fact that it’s lacking entertainment. They had a dj playing in the main hotel bar area until 10 then immediately it went silent and they went home which ruined the vibe of the room. I found throughout the week nobody was around because there wasn’t anything to do in the evening. Kind of always boring vibe here.
Stayed 7 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Super friendly staff and awesome service. Definitely worth the upgrade to the reserve and if you dont have kids definirely stay at the adults only section. Great experience
Stayed 6 nights in Feb 2024

10/10 Excellent

Sahar Tolami

Stayed 5 nights in Feb 2024

10/10 Excellent

Arieh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food choice
Stayed 5 nights in Feb 2024