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4.0 out of 5

"Good hotel but eat before you get there as there’s not much around. Was told 90 minute wait for room service. " More

By a verified traveller on Tue 02 Jan 2024

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Hotel Description

A luxury stay in Bang Phli awaits you at Siam Mandarina Bangkok Suvarnabhumi Airport Hotel (Free Shuttle). You'll be 6.5 km (4.1 mi) from Summit Windmill Golf Club and 8.5 km (5.3 mi) from Market Village Suvarnabhumi. Highlights at this hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

The restaurant, Crystal Restaurant, serves international cuisine and is open for breakfast, lunch, and dinner. Diamond Bar is the hotel's own piano bar. Enjoy the gym and pool loungers as well as access to a playground. 4 meeting rooms, a conference center, and a business center are among the business amenities offered. Other amenities include free WiFi in public areas, coffee/tea in a common area, and massage/treatment rooms. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a free airport shuttle.

Places within a 15-minute drive of this 5-star Racha Thewa hotel include Sirindhorn Hospital and Huachiew Chalermprakiet University.

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$88* Per night/room 9 May - 10 May

2-Bedroom Family Suite

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Grand Suite Airport View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room Airport View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Siam Mandarina Bangkok Suvarnabhumi Airport Hotel (Free Shuttle) ratings based on 9 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Siam Mandarina Bangkok Suvarnabhumi Airport Hotel (Free Shuttle)

Everyone (4) Couples (2) Family (3)
4 out of 5

Posted by on 22 Mar. 2024

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Comment from Hotel Management

14 Apr. 2024 by Max

Dear Simon,Thank you for choosing Siam Mandarina Hotel,We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one.Thank you again for taking the time to share your experience with usWarm Regards, Varit Sarakorn (Max) Front Office Manager

4 out of 5
Good hotel but eat before you get there as there’s not much around. Was told 90 minute wait for room service.

Posted by on 2 Jan. 2024

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Comment from Hotel Management

4 Jan. 2024 by Max

Dear Jamie,We would like to thank you for the valuable feedback on your recent stay at our hotel.Please accept our sincerest apologies regarding your recent experience at the restaurant as we did not meet your expectations.We try to ensure that our guests enjoy every stay with us.As such, we wish to inform you that we will coordinate your concerns raised with the respective department heads to look into the areas where we have fallen short of improvements.We certainly hope that you will accord us another opportunity to serve you better.Best Regard,Varit Sarakorn (Max)Front Office Manager

5 out of 5
Just so convenient as a stop over hotel in relation to getting flight connections. And loved our room view over to the airport and runways!

Posted by on 5 Dec. 2023

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Comment from Hotel Management

8 Dec. 2023 by Max

Dear Graeme,We thank you indeed for your warm words and kind review rating. Most of all, we are so glad that you were satisfied with our excellent location. We are so happy and overwhelmed by your generous compliment.Best Regard,Varit Sarakorn (Max)Front Office Manager

3 out of 5
Water pressure very poor

Posted by on 27 Nov. 2023

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Comment from Hotel Management

28 Nov. 2023 by Max

Dear Michael,Thank you for choosing Siam Mandarina and for taking the time to tell us about your experience. The mentioned concern regarding the water pressure. We sincerely apologize for the inconvenience and disappointment you encountered during your stay. Your feedback is invaluable to us, and we will address these concerns with our team.We strive to make sure that our guests have the best stay possible, and we are delighted that we could make your experience a pleasant one. Thank you again for taking the time to share your experience with us. Warm Regards, Varit Sarakorn (Max) Front Office Manager

5 out of 5
Everything I love

Posted by on 10 Oct. 2023

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Comment from Hotel Management

11 Oct. 2023 by Max

Dear Pratumthip,Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last.Best Regard, Varit Sarakorn (Max) Front Office Manager

1 out of 5
The hotel was very close to airport, the streets around was unsafe, there was no food restaurants or shops close. The roadway was a highway so cars was going 100 kilometres or more past. Staff was rude, lacked English, and had no customer service or professionalism. The room itself was dated, shower has no water pressure, tv was very small, room was dusty, windows was also dirty this obstructed view of runway. Man on reception who claimed to be manger, was rude offered no refund and threatened to call the police on me. I am currently seeking a full refund for this stay. I lasted 5 hours at this dive will never return again. Avoid like the plague.

Posted by on 1 Jul. 2023

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Comment from Hotel Management

3 Jul. 2023 by Chris

Dear Corey,Thank you again for bringing this issue to our attention about the speed of our shuttle. The safety and security of our guests is always our top priority.The room security deposit is what we have been collecting, it will be returned at the time of check out if you pay by cash. As discussed in our previous conversations, our team has done everything possible to satisfied every guest equally. Please be assured that your concerns will be addressed appropriately. I have shared you feed back already with Hotel Manager, Driver, Front Office to prevent similar situations from happening in the futureWe appreciate your feedback as it is extremely important to us and will use this information for training and developing purposes.Kind regards,Kunanon Boonsa-ard Mr.(Chris)Duty Manager

5 out of 5
Good place to stay

Posted by on 30 May 2023

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Comment from Hotel Management

9 Jun. 2023 by Chris

Dear Valued Guest,It's great to hear that you had a positive experience with Siam Mandarina Hotel. Our team will be happy to hear that their hard work has paid off. We sincerely thank you for taking the time to share you thoughts with us.Best Regards,Siam Mandarin Hotel

5 out of 5
Easy to book from overseas and reasonable price. The property is very clean and staffs are very friendly. Will definitely book again.

Posted by on 13 Dec. 2022

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Comment from Hotel Management

14 Dec. 2022 by Management & Staff

Dear ChenChoThank you for taking your time to share the experience of your recent stay with us.We are delighted to learn about your wonderful stay. Your positive comment regarding the property's location, the cleanliness and the friendly staff as well as the high score we've received for this review is deeply appreciated.My team and I are looking forward to welcome you back again soon.Best regards,Pitipong Nakngan (Ice)Front Office Manager

4 out of 5
It is convenient to the airport at a time when the surrounding area doesn’t matter.

Posted by on 23 Jul. 2022

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Comment from Hotel Management

25 Jul. 2022 by Management & Staff

Thank you for taking the time to share your experience with us. We are glad to note your appreciation of the hospitality offered at our hotel.

Property Features

Siam Mandarina Bangkok Suvarnabhumi Airport Hotel (Free Shuttle) offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center, 4 meeting rooms, and limo/town car service. A rooftop terrace, spa services, and a vending machine are also featured at the luxury Siam Mandarina Bangkok Suvarnabhumi Airport Hotel (Free Shuttle). A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Bang Phli hotel.

  • 1 building
  • 129 guestrooms or units
  • 6 levels
  • Built in 1998
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Siam Mandarina Bangkok Suvarnabhumi Airport Hotel (Free Shuttle) offers 129 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include dining tables. Beds feature premium bedding. LED televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Bang Phli hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Crystal Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Diamond Bar - Onsite piano bar. Open 24 hours. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Number of treatment rooms 2
  • Massages
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 15
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Siam Mandarina Bangkok Suvarnabhumi Airport Hotel (Free Shuttle) offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 700 per night.
  • Cribs (infant beds) are available for THB 500.0 per night.

Pet Policy

  • Pets: THB 1000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 11 lbs per pet)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Car not required
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 530 for adults and THB 380 for children
  • Extended parking fee: THB 200 per night
  • Pet fee: THB 1000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: THB 500.0 per night
  • Rollaway bed fee: THB 700 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Come Suvarnabhumi Airport
  • Grand Inn Come Hotel Suvarnabhumi Airport
  • Grand Inn Come Hotel Suvarnabhumi Airport Bang Phli
  • Grand Come Suvarnabhumi Airport Bang Phli
  • Come Suvarnabhumi Bang Phli

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.