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The Observatory Hotel Christchurch

5.0 star property
Luxury Victorian hotel, walk to Hagley Park

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Photo gallery for The Observatory Hotel Christchurch

Reception
Royal Skylight Room
Meeting facility
Observatory Deluxe Room | Bathroom
Gym
Reviews
9.8

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry
  • Parking availableParking availableParking available
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
9 Hereford Street Christchurch, Christchurch, Canterbury, 8013
  • Popular LocationHagley Park1 min walk
  • Popular LocationChristchurch Public Hospital8 min walk
  • Popular LocationChristchurch Casino13 min walk
  • AirportChristchurch (CHC-Christchurch Intl.)21 min drive

Room options

View all photos for Observatory Deluxe Room

Observatory Deluxe Room

Observatory Deluxe Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Pillow menu
Renovated in 2022
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Observatory Legacy room- Lower ground floor

Premium bedding, down duvets, minibar, in-room safe

Observatory Legacy room- Lower ground floor

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Pillow menu
Renovated in 2022
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Room

Prestige Room

Prestige Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Pillow menu
Renovated in 2022
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Skylight Room

Prestige Skylight Room

Prestige Skylight Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Pillow menu
Renovated in 2022
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Skylight Room

Royal Skylight Room

Royal Skylight Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Pillow menu
Renovated in 2022
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
The Mayfair
Free WiFi
Restaurant
Air conditioning
Gym
4.8 out of 5, Exceptional, (146)
The price is AU$305
for 1 night
includes taxes & fees
2 June - 3 June
The Mayfair

About the area

Christchurch

A luxury stay in the heart of Christchurch awaits you at The Observatory Hotel Christchurch. You'll be within steps of The Arts Centre and within a short 5-minute stroll of Hagley Park. Highlights at this eco-friendly hotel include in-room free WiFi and Smart TVs. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has concierge services. Added amenities include coffee/tea in a common area, a 24-hour front desk and a library. Each morning continental breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 5-property class Christchurch City Centre hotel include Christchurch Art Gallery and Riverside Market.

What's nearby

  • Hagley Park - 1 min walk
  • Riverside Market - 7 min walk
  • Christchurch Public Hospital - 8 min walk
  • Christchurch Casino - 13 min walk
  • Riccarton Road - 20 min walk

Getting around

  • Christchurch Railway Station - 11 min drive
  • Christchurch International Airport (CHC) - 18 min drive

Restaurants

  • The Rockpool Bar - 6 min walk
  • The Craft Embassy - 6 min walk
  • Kaiser Brew Garden - 7 min walk
  • Rollickin Gelato Café - 7 min walk
  • Inati Restaurant - 4 min walk

About this property

The Observatory Hotel Christchurch

Luxury Victorian hotel, walk to Hagley Park
As a guest of The Observatory Hotel Christchurch, you'll find a 24-hour fitness centre, a library, and tour/ticket assistance. Event space at this hotel measures 269 square feet (25 square metres) and includes conference space. WiFi is free in public spaces. The luxury The Observatory Hotel Christchurch also features coffee/tea in common area, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Observatory Hotel Christchurch was completed in May 2022.

This Victorian Christchurch hotel is smoke free.

  • 33 guestrooms or units
  • 3 levels
  • 3 buildings
  • 269 sq ft of conference space
  • 25 sq. m of conference space
  • Built in 1896
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Corner/local shop
  • Lift
  • No smoking on site
  • Water dispenser
The Observatory Hotel Christchurch offers 33 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 49-inch Smart televisions come with digital channels and Netflix. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Filipino, Hindi, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (NZD 30 per day)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 25 for adults and NZD 25 for children
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals
  • Books
  • Concerts/live shows
  • Library

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 269 square feet of conference space
  • Meeting room

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 3 floors
  • Built in 1896
  • Communal living room
  • Renovated entire property - May 2022
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 49-inch Smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 25 for adults and from NZD 25 for children
  • Uncovered self-parking fee: NZD 30 per day
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Official New Zealand Rating provided by Qualmark®

Property is also known as

The Observatory Christchurch
Observatory Hotel Christchurch
Observatorty Hotel Christchurch
The Observatory Hotel Christchurch Hotel
The Observatory Hotel Christchurch Christchurch
The Observatory Hotel Christchurch Hotel Christchurch

Frequently asked questions

What is the cancellation policy at The Observatory Hotel Christchurch?

The Observatory Hotel Christchurch offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Observatory Hotel Christchurch?

As of 19 May 2024, prices found for a 1-night stay for 2 adults at The Observatory Hotel Christchurch on 24 May 2024 start from AU$219.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Observatory Hotel Christchurch?

Yep, The Observatory Hotel Christchurch has an uncovered self car park for NZD 30 per day. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to The Observatory Hotel Christchurch?

The closest beach to The Observatory Hotel Christchurch is New Brighton Beach (10 km).

What makes The Observatory Hotel Christchurch a romantic place to stay?

Couples spa treatments and a champagne service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Observatory Hotel Christchurch.

Does The Observatory Hotel Christchurch serve breakfast?

Yep, continental brekkie is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Observatory Hotel Christchurch?

No, The Observatory Hotel Christchurch does not offer an airport shuttle service.

What time are check-in & check-out at The Observatory Hotel Christchurch?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Observatory Hotel Christchurch?

No, only service animals are allowed.

Is there a golf course on site at The Observatory Hotel Christchurch?

There isn't one on site, but Hagley Golf Course is a short 12-minute walk away.

The Observatory Hotel Christchurch Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 137 out of 149 reviews" "
Rating 8 - Good. 9 out of 149 reviews" "
Rating 6 - Okay. 1 out of 149 reviews" "
Rating 4 - Poor. 0 out of 149 reviews" "
Rating 2 - Terrible. 2 out of 149 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Roger, Lymington

Liked: Cleanliness
Disliked: Property conditions & facilities
Great central location, but the hotel has very limited facilities in the property itself.
Stayed 3 nights in Feb 2024

10/10 Excellent

mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
Great service and beautiful hotel. Perfect location
Stayed 2 nights in Feb 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with limited amenities. Room felt very small.
Stayed 2 nights in Feb 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A memorable experience
Luxurious hotel, unique and well restored Friendly and helpful staff. A memorable experience.
Stayed 2 nights in Jan 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reuse of college space. Excellent deign and amenities. Connected with walking tour in front of hotel. Did feel continental breakfast was very expensive so went to cafe in Observatory space. Must use lounge area as no chair in room. Would recommend.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being in the group of historic buildings meant there was a discovery around every corner . The lounge was a restful haven and I enjoyed a coffee and reading several interesting books about New Zealand. Easy walk to many of the sites of the city.
Stayed 2 nights in Jan 2024

8/10 Good

Roger, Lymington

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Clean hotel in a central location. But no real facilities for a hotel of this 'supposed' standard.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Kelsey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel! wish we could have stayed longer!
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Stayed 3 nights in Jan 2024