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"Great room size, clean and friendly staff. Breakfast buffet was awesome as well.
Only a short 2-3 minute walk to Haymarket Light Rail station which c
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Sydney Central Hotel Managed by The Ascott Limited puts you in the heart of Sydney, within just a 10-minute stroll of popular attractions like Capitol Theatre and World Square Shopping Centre. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a 24-hour gym.
The restaurant, Field House Restaurant, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. 2960 square feet (275 square meters) of event facilities include 12 meeting rooms and conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. On weekday mornings full breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking.
Within a 15-minute walk of this 4-star Haymarket hotel, attractions include International Convention Centre Sydney and Hyde Park.
Sydney Central Hotel Managed by The Ascott Limited ratings based on 331 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Sydney Central Hotel Managed by The Ascott Limited
Everyone (190)Couples (19)Family (87)
4 out of 5
Posted by Kylie on 29 Apr. 2024
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Comment from Hotel Management
1 May 2024
by KL
Thank you for your recent stay at Sydney Central Hotel and for the positive review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Kathryn LAssistant Guest Service Manager
5 out of 5
Great room size, clean and friendly staff. Breakfast buffet was awesome as well.
Only a short 2-3 minute walk to Haymarket Light Rail station which connects you to all popular areas
Will definitely be back!
Posted by Ben on 27 Apr. 2024
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Comment from Hotel Management
27 Apr. 2024
by SJ
Thank you for your fantastic feedback! We're thrilled you enjoyed our spacious rooms, cleanliness, and our friendly staff. Delighted to hear you loved our breakfast buffet too! Looking forward to welcoming you back soon!Kind Regards,Sanjhi GAssistant Guest Service Manager
5 out of 5
Very nice hotel location staff very friendly will stay again
Posted by Guy on 26 Apr. 2024
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Comment from Hotel Management
27 Apr. 2024
by Sydney Central Hotel
Thank you for your recent stay at the Sydney Central Hotel. I am delighted to hear that you had a positive experience and found the location convenient to your needs. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Kind Regards, Anna D Assistant Guest Service Manager
4 out of 5
Nice, clean and well maintained property conveniently located, especially for shows at ICC theatre.
Posted by Chris on 25 Apr. 2024
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Comment from Hotel Management
25 Apr. 2024
by SJ
Thank you for your Feedback! We're glad you appreciated the convenience and upkeep of our property. Looking forward to hosting you again soon!Regards,Sanjhi GoswamiAssistant Guest Service Manager
4 out of 5
Posted by Mark on 24 Apr. 2024
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Comment from Hotel Management
25 Apr. 2024
by KL
Thank you for your recent stay at Sydney Central Hotel and for the positive review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Kathryn LAssistant Guest Service Manager
3 out of 5
Posted by Shaylea on 21 Apr. 2024
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Comment from Hotel Management
23 Apr. 2024
by KL
Thank you for your recent stay at Sydney Central Hotel and for the positive review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Kathryn LAssistant Guest Service Manager
5 out of 5
$7 beers at the attached bar is the best perk
Posted by Jack on 14 Apr. 2024
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Comment from Hotel Management
15 Apr. 2024
by Sydney Central Hotel
Thank you for your recent stay at Sydney Central Hotel and for the 5/5 review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Anna DoAssistant Guest Service Manager
4 out of 5
Rooms good. Clean and tidy. Great position in the city. Quiet cul de sac so traffic noise was minimal. Parking next door convenient but the discount initially quoted was not adhered too. Staff member was dismissive to the point of rudeness.
Posted by Ian on 13 Apr. 2024
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Comment from Hotel Management
14 Apr. 2024
by KL
Thank you for taking the time to tell us about your experience at the Sydney Central Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Sydney Central Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Kathryn LAssistant Guest Service Manager
4 out of 5
Posted by Ron on 12 Apr. 2024
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Comment from Hotel Management
13 Apr. 2024
by KL
Thank you for your recent stay at Sydney Central Hotel and for the positive review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Kathryn LAssistant Guest Service Manager
2 out of 5
Staff were friendly and courteous, food (breakfast) was fantastic, but everything else was a little average. The beds are so soft I felt like I was sleeping downhill. Never had a bad night's sleep in a hotel until now. And then it was just little details, like no soap in the liquid soap dispenser in the bathroom. The corridors were hot and humid. A/C was hard to dial in (23 was freezing, 24 was boiling). The shower head squirted water onto the ceiling. For breakfast it was inconsistent whether we'd be asked for eggs (so the first day I didn't realise this was actually an option). Everything else was as expected.
Posted by Cameron on 12 Apr. 2024
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Comment from Hotel Management
12 Apr. 2024
by KL
Thank you for your recent stay at the Sydney Central Hotel and for your feedback.It is great to hear that you found the room clean and spacious. Please accept my sincere apologies for the issues you had. At Sydney Central Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.Should we have the pleasure of welcoming you back in the future, please do not hesitate to let me know if there is anything we can do to make your stay more comfortable.Kind Regards,Kathryn LAssistant Guest Service Manager
Sydney Central Hotel Managed by The Ascott Limited offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business center and 12 meeting rooms. Event space at this hotel measures 2960 square feet (275 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Sydney Central Hotel Managed by The Ascott Limited. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Sydney hotel.
255 guestrooms or units
10 levels
2960 sq ft of conference space
275 sq m of conference space
Poolside lounge chairs
Charging station for electric cars
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Terrace
Garden
Outdoor picnic space
Newspapers in lobby (free)
Television in lobby
Bellhop
Elevator
Smoking in designated areas
Bar or lounge
Coffee shop
Dining venue
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Laundry facilities
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
WiFi (surcharge)
, Wired internet access (surcharge)
Available in some public areas:
WiFi (surcharge)
, Wired internet access - surcharge
Parking
Self parking (surcharge)
Transport
Train station: Sydney Central Station (1 km / 0.6 mi)
Metro station: Paddy's Markets Light Rail Station (0.4 km / 0.3 mi)
Parking: Self parking available for a surcharge
Room Amenities
Sydney Central Hotel Managed by The Ascott Limited offers 255 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Minibar
In-room dining (24 hours)
HD television
Cable channels
Premium channels
Refrigerator
Coffee maker
Pillow options
Shower
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Change of towels (on request)
Change of bedsheets (on request)
Desk chair
Food & Drink
For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM and 10:30 AM.
Field House Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for AUD 60 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Children stay free
Number of children who can stay for free – 2
UnionPay
Debit cards not accepted
Staffed front desk
LGBTQIA friendly
Children stay free - maximum age 17
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
gap period enforced between guest stays 24 hours
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitisation practices of Safe Travels (WTTC - Global)
Guests must provide health documentation
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Comprehensive food waste policy
Comprehensive recycling policy
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately AUD 36 for adults and AUD 19 for children
Self parking fee: AUD 45.00 per night (in/out privileges)
Rollaway bed fee: AUD 60 per night
Credit card charges are subject to a surcharge of 1.4 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Novotel Hotel Sydney Central
Novotel Sydney Central
Sydney Central Novotel
Novotel Sydney Central Hotel
Novotel Sydney Central
Sydney Central Hotel Managed by The Ascott Limited Hotel
Sydney Central Hotel Managed by The Ascott Limited Haymarket
You should know
Pool access available from 6:00 AM to 10:00 PM.
Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions
Sydney Central Hotel Managed by The Ascott Limited offers free cancellation on select room rates. Check out the cancellation policy for more info.
Sydney Central Hotel Managed by The Ascott Limited has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.
You bet! With amenities like laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise Sydney Central Hotel Managed by The Ascott Limited is a hit with families.
Yeah, visitors speak well of the full brekkie here!
No, Sydney Central Hotel Managed by The Ascott Limited does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
